GP at Door of Accident & Emergency (GDAE) services are now routinely deployed in our acute hospitals across Norfolk and Waveney. They aim to assess patients when they first arrive at A&E and signpost those who do not need urgent care towards other more appropriate care services to help reduce pressure on A&E.
Because many GDAE service users are likely to be in ‘hard-to-reach’ demographics, this project will see researchers working closely with citizens to design face-to face interviews that will help us better understand the often under-represented perspectives of those who have sought help from the GDAE service pathway.
Researchers aim to produce a short format survey that is suitable (sensitive, respectful, informative) for administering to service users on site at point they are receiving the service.
PPIScoRev is led by James Paget University Hospitals NHS Foundation Trust and University of East Anglia.