Feedback Wanted for Users Aged 16-30 of the NHS App

The NHS App is a free digital application developed by the NHS to give patients access to a range of health services and information through their electronic devices.

Who is Healthwatch Norfolk?

Healthwatch Norfolk is the independent voice representing patients and service users across the county. Our mission is to gather public opinions of local health and social care services, ensuring that views are heard by the people in charge.

What is this survey about?

The NHS App is a free digital application developed by the NHS to give patients access to a range of health services and information through their electronic devices.

Healthwatch Norfolk is currently working with NHS Norfolk and Waveney to understand how young people currently use the NHS App, their opinions of it, as well as what could encourage them to download it or use it more.

Who is the survey for?

This survey is open to anyone 16-30 living in Norfolk.

We welcome feedback from both users and non-users of the NHS App.

All survey entries will be entered into a draw to win one of five £50 Amazon vouchers.

When and how can people access the survey?

The survey is open until Sunday 2nd March 2025 and will take no more than 10 minutes to complete.

Here are the link and QR code to access the survey: https://www.smartsurvey.co.uk/s/HWUTHF/

Young people who prefer to complete the survey by phone can call Healthwatch Norfolk on 0808 168 9889 (10am-4pm, Monday to Friday).